Shipping and Returns
FREE SHIPPING: We offer free U.S. shipping on all orders over $50.
We make every effort to get your item in the mail as soon as possible. Our current processing time before mailing is 1-5 business days.
Items ship via USPS First Class mail or USPS Priority mail based upon weight. Free shipping offers ship via the lowest cost option (First Class or Priority Mail).
Once mailed, please note that delivery times are entirely dependent on USPS. Please check with them for the most up to date tracking information on your order.
INTERNATIONAL SHIPPING: We are excited to announce that we just recently added international shipping to Europe, Mexico, and Canada. Prices are based on weight and may need to be adjusted after full order is weighed. Refunds will be sent for any overages.
If you are unhappy with your item, please contact us within 3 business days of delivery at DesertTide@yahoo.com and we will work with you towards a resolution.
We currently offer store credit for returned items. This can be applied towards a different size of the same item or a completely new product - we will work with you.
All returns must be received within 30 days of original order date. Buyer is responsible for shipping costs on replacement item. Please note that final sale items or "special sales" can not be returned.